Frequently Asked Questions

Frequently Asked Questions
Find quick answers to common questions about Fashi Global Academy.
About Our Programs
1. How do I join a program?
You can register directly through our website by selecting the program you are interested in and completing the registration form.
2. Who can join?
Our programs are open to learners of all ages (kids, teens, and adults) from anywhere in the world.
3. What do you offer?
We offer:
- Chinese language classes (HSK 1–6 and travel Chinese)
- Tutor training programs
- Free learning support for South African school subjects
4. Are your programs online?
Yes, all classes and training programs are fully online.
5. What do I need for online classes?
A phone, tablet, or computer with a stable internet connection.
Chinese Classes
6. Can I try a class before enrolling?
Yes, we offer a free trial lesson so you can experience our teaching before continuing.
7. How are classes taught?
All lessons are taught online in a structured and interactive format.
8. Can I choose my class time?
Yes, we work with you to find a schedule that suits you.
9. How do group classes work?
Students can form their own groups or join an existing group.
Group sizes:
- 2–6 students (minimum 2 required)
- 8–12 students (minimum 8 required)
The minimum number of students is required for the class to begin and for each lesson to take place.
10. What happens if not enough students attend?
If the minimum number of students is not met for a lesson, the class will be cancelled for that day.
11. Can you help me find group members?
Yes, we can assist, but there may be a waiting period. For faster placement, we recommend forming your own group.
Tutor Training
12. How does the tutor training program work?
The program includes:
- 3–4 weeks of training
- 2 months of practical teaching experience
- A Certificate of Completion
13. Will I gain real teaching experience?
Yes, participants gain real experience by teaching in structured learning support sessions.
14. Is the training accredited?
Currently, the program is not accredited, but participants receive a Certificate of Completion.
Learning Support (FREE)
15. What is the learning support program?
We offer free online tutoring for South African school subjects.
16. What subjects are available?
Subjects may include:
- Mathematics
- Sciences
- Accounting
- Business Studies
- And more
👉 Subject availability depends on tutor availability.
17. Who teaches these sessions?
Sessions are led by trained tutors as part of their practical teaching experience, with guidance and support.
Payment & Policies
18. How do payments work?
Payments are made after registration. We will guide you through the process.
19. What if I need to cancel a class?
If you cancel before the class starts, you may be eligible for a refund. If not, the full lesson fee may apply.
Teachers & Team
20. What kind of tutors do you have?
Our tutors are trained through our structured program and supported to deliver engaging and effective lessons.
21. Can I join as a tutor?
Yes! Visit our Courses page to apply for the tutor training program.
Partnerships
22. Can I collaborate with Fashi Global Academy?
Yes, we welcome partnerships with schools, organisations, and companies that share our vision for education.
Still Have Questions?
If your question is not listed here, feel free to contact us anytime.

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